Support and Customer Advocacy

We are committed to providing industry-leading service, and we continue to invest in new ways to help our customers and keep them as efficient and productive as possible. Our service and support is backed by our deeply rooted customer service orientation, superior technology and a long, solid history of success in meeting the needs of our customers.

Our team of online experts is dedicated to helping you grow your business; our business is based on our desire to make your clients' travel experiences effortless and unforgettable, too.

That's why customer service takes center stage. We’re committed to delivering the resources you need, continually investing in new technologies to remove obstacles. Our goal is to ensure your peak performance and make your entire Sabre Travel Network® experience headache-free.

Surpass your expectations with our agency support solutions

Over 800 Sabre employees are dedicated customer service professionals located in our ultra-contemporary, high-tech Global Customer Support Center in Montevideo, Uruguay. We reach around the world, serving the needs (with fluency in 15 languages) of travel agents, airlines, hoteliers, cruise lines, developers, corporations and consumers.

Our dedication is proven
In an industry survey, our customer support center ranks highest in overall customer satisfaction — above all GDS and travel agent solutions companies.

Agency eServices

The Agency eServices website gives you instant, online access to a range of customer service and support tools. Free to all Sabre Connectedsm agencies, Agency eServices provides you with training resources, online reports, marketing resources, support documentation and more 24x7.

Customer Advocacy

We have a long, unmatched track record of standing up for the needs of agencies and corporations — taking a tough stand in the marketplace when needed to ensure balance. And we’ll make decisions that maintain and strengthen the efficient marketplace our customers value.

Committed to minimising the environmental impact of our global operations and to promoting sustainable business practices in travel and tourism.