Secrets of the Successful

Welcome to our customer case study page, the Secrets of the Successful. This is your opportunity to learn about how travel professionals are working with Sabre and thriving in this dynamic industry. Each story has it’s own success secrets – take a look!

More Secrets of the Successful


Headquartered in Toulouse, Amplitudes has grown from a small business back in 1991 to one of France’s leading Travel Management Companies (TMCs). Today, it employs 100 people and offers a wide range of tailor-made travel experiences for business and leisure customers.

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Even in an unpredictable world economy, Vipservice, one of the leading travel management companies in Russia, is wasting no time in its plans to invest and improve operations. Its implementation of a full end-to-end solution with Sabre has eliminated manual processes, enhanced the speed and accuracy of customer service, and is projecting savings of 40 million rubles ($500,000) annually with improved productivity and reallocated labor.

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ITL World

Since its inception in Mumbai, India, nearly 30 years ago, ITL World has had a history of aggressive growth throughout India and the Middle East and now has 38 plus offices across Saudi Arabia, Kuwait, Bahrain, Qatar, UAE, Oman, London, India, Malaysia and Thailand. Future plans for more expansion are in the works, and ITL World is counting on the Sabre platform to power better marketing connections and faster customer care. Since partnering with Sabre, ITL World has been able to add new offices and grow year-over-year segment volume by 22 percent.

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Aeroplan GmbH embarked on an ambitious plan three years ago to bring more speed, accuracy and automation to its internal operations. The new Sabre Red Workspace and a new internet booking engine (IBE) powered by Sabre Dev Studio has improved page responsiveness and increased bookability. The transformation is working: business is up 20%, and Aeroplan is ready for more growth in the future.

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Marti Reisen

Marti Reisen GmbH is on a mission to be the number one travel agency of choice for the 5.5 million Turks living in central Europe. Customized ticketing and accounting apps, flexible pricing, and unbeatable support from Sabre are helping Marti Reisen get there. Turkish customers across Europe – offline and online – are enjoying better service and better bookings as a result.

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Wing On Travel

Wing On Travel serves more than 500,000 customers annually through its responsive website and retail storefronts located across Hong Kong and Macau. With over 50 years’ operational experience, Wing On Travel is one of Hong Kong’s leading leisure travel agencies offering an extensive range of travel packages to travellers worldwide. Its comprehensive scope of travel routes includes over 2,000 outbound tours and travel packages spanning across more than 400 destinations.

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The Gattinoni Group is one of Italy’s great business success stories. What Franco Gattinoni started as one small office in 1983 has since grown to more than 30 offices, with hundreds of network affiliates spread across Italy. Today, the Gattinoni Group manages thousands of customer relationships and over 450,000 bookings annually. Great people – backed up by Sabre Red Workspace solutions – are the stars of this story of vision, perseverance and progress.

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When SAFRAN wanted a more seamless and advanced travel technology platform for employees, Sabre was selected to power its travel program. SAFRAN engineers, scientists and programmers travel the globe every week to design, build and deliver some of the world’s most advanced aircraft engines, avionics, and digital ID systems.

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Viajes Dominicana Tours handles over 115,000 bookings annually through its user-friendly website and responsive call center. It’s one of Spain’s best-known and highest-volume leisure travel agencies, specialising in vacation packages to the Americas and Caribbean. Thanks to the more scalable and seamless online and call centre solutions by Sabre, and better visibility into flights and accommodations, Dominicana’s booking volume is up 20 percent and its prepared for even more in the future as they open new markets and offices.

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Otravo, one of the largest online travel agencies in Europe, had comprehensive long term growth plans and ambitions to build the fastest, easiest and most comprehensive, online travel products and best customer service experience in the Netherlands and Belgium. Find out how they partnered with Sabre to achieve this with amazing results.

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