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Agency SupportResponsive, round-the-clock support for travel agencies

Running a successful agency? Then you know that smooth operations are essential. There’s no time for glitches or the frustrations of complex or hard-to-locate instructions. Just starting out? We’re here to bring you up to speed.

Each and every one of us has a passion for travel; our business is based on our desire to make your clients’ travel experiences effortless and unforgettable, too. 

That’s why customer service takes centre stage. We’re committed to delivering the resources you need, continually investing in new technologies to remove obstacles, ensure your peak performance and make your entire Sabre Travel Network® experience headache-free.

We support our agency solutions with:

• Online help, 24 hours a day, 7 days a week
• Quick Assist Chat and Quick Assist Callback, features that are available should you have trouble quickly locating the information you need
• Quick answers via email
• Workbooks
• Training tutorials
• Virtual classrooms
• Account management personnel
• Efficiency and technology consulting services
• Hardware and software assistance from our world-class global customer support centres.

Over 1,000 Sabre® employees are dedicated customer service professionals located in our contemporary, high-tech Global Customer Support Centre in Montevideo, Uruguay. We reach around the world, serving the needs (with fluency in 10 languages) of travel agents, airlines, hoteliers, cruise lines, developers, corporations, and consumers.

Our dedication is proven: In an industry survey, our customer support centre ranks highest in overall customer satisfaction—above all GDS and travel agent solutions companies.

Agency eServices 

Instant, online access to a range of customer service and support tools. Agency eServices provides you with training resources, online reports, marketing resources, support documentation and more. 

Software Support

Hardware Support

Current Customers

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